CONSULTATION
FIRST UX
FIRST UX
Product Case Study: The Safespaces Platform
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Interactive 3D Previews & Automated Ordering for Bespoke Care Environments
Project Highlights
01
Live Customization Experience
with guidance at every step of the way
02
Real‑Time 3D Preview
reflecting every design choice
03
Comprehensive Option Library
dimensions, panels, fabrics, accessories
04
Automated PDF Specification & Pricing
at session end
05
API‑Driven Invoicing & Notifications
for seamless order processing
06
Screen ‑ Share ‑ Ready Interface
built for one‑on‑one client consultations
Our Mission
To revolutionize client consultations by providing Safespaces representatives a live 3D configurator that simplifies bespoke care‑environment design—ensuring accuracy, engagement, and instant order fulfillment, every time.
What Is Safespaces?
Safespaces designs and manufactures fully customizable safety beds and enclosed environments for individuals with sensory processing challenges or complex care needs. Their products range from padded bedrooms to multi‑sensory play enclosures—each tailored to a client’s unique requirements.
Why Aweb?
As caregivers are guided through product choices, we guided Safespaces to transform their white‑glove sales calls. By embedding an interactive configurator into their web suite, we turned every remote consultation into a collaborative design session—helping sellers close with confidence and clients feel heard.
Deliverables At‑a‑Glance
Consultation‑Ready Web App
Intuitive form flow for live screen‑share sessions.
3D Configurator Module
Instant visual of windows, panels, fabrics, accessories.
Dynamic PDF Generator
Full build spec, pricing breakdown, and next‑step instructions.
Invoicing & Notification Integration
One‑click order → API call → invoice & alert emails sent.
Extensive Customization Catalog
Dimensions, base types, door styles, materials, mattresses, finishes, projector kits, sensory accessories, and more.
Project Snapshot
During live client calls, Safespaces representatives now guide the caregivers and families through every choice—from frame dimensions to water‑resistant seams—while clients watch the 3D model update in real time. At the end of the session, both parties receive a polished PDF spec and an automated invoice, reducing follow‑up questions and accelerating delivery.
The Rehaul that Safespaces Needed
01
Streamline Consultations
02
Increase Client Confidence
03
Eliminate Manual Order Entry
04
Boost Efficiency
Key Challenges
01
Complex, Multi‑Option Products
requiring clear presentation
02
One‑on‑One Sales Dynamics
needing a collaborative interface
03
High Stakes for Accuracy
errors in care products aren’t an option
04
Manual Handoffs
slowing order processing and risking miscommunication
The Aweb Approach
01
Consultation‑First UX
- Designed a guided form that sellers navigate alongside clients, ensuring every preference is captured.
LIVE 3D
VISUALIZATION
VISUALIZATION
02
Live 3D Visualization
- Integrated a lightweight 3D engine to reflect changes to dimensions, panel types, materials, colors, and accessories instantly.
COMPREHENSIVE
OPTION LIBRARY
OPTION LIBRARY
03
Comprehensive Option Library
- Built an extensible data model covering frame bases, window/door styles, mattress firmness, sensory add‑ons (projectors, play shapes, blinds), and finishes.
AUTOMATED
DELIVERABLES
DELIVERABLES
04
Automated Deliverables
- Developed a PDF generator that compiles the session’s selections into a clear spec sheet with pricing tiers.
SEAMLESS
ORDER ROUTING
ORDER ROUTING
05
Seamless Order Routing
- Hooked into Safespaces’ invoicing API so confirmed orders trigger invoice creation and email notifications to clients, reps, and operations.
01
Consultation‑First UX
- Designed a guided form that sellers navigate alongside clients, ensuring every preference is captured.
02
Live 3D Visualization
- Integrated a lightweight 3D engine to reflect changes to dimensions, panel types, materials, colors, and accessories instantly.
03
Comprehensive Option Library
- Built an extensible data model covering frame bases, window/door styles, mattress firmness, sensory add‑ons (projectors, play shapes, blinds), and finishes.
04
Automated Deliverables
- Developed a PDF generator that compiles the session’s selections into a clear spec sheet with pricing tiers.
05
Seamless Order Routing
- Hooked into Safespaces’ invoicing API so confirmed orders trigger invoice creation and email notifications to clients, reps, and operations.
Outcomes & Impact
01
Engagement Up by 50%
Clients stay involved when they see choices live in 3D
02
Consultation Time Down 40%
Guided flow removes back‑and‑forth and manual note entry.
03
Order Accuracy at 99%
Automated specs and invoicing nearly eliminate data errors.
04
Faster Turnaround
From initial call to invoice sent in under five minutes.
05
Scalable Sales Process
New reps onboard easily with intuitive, screen‑share‑ready tools.
Transforming Complex Sales Consultations
Safespaces’ new configurator doesn’t just simplify customization—it redefines the sales conversation. By weaving live 3D previews, detailed spec generation, and instant invoicing into every client call, the platform turns uncertainty into clarity and curiosity into commitment.
This isn’t merely a faster workflow; it’s a more engaging, trustworthy way to deliver perfect‑fit safety solutions—every time.
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